Customers won’t be involved in creating the record, but they are the ones who will be impacted by the SOP you have made.8. Keep customers in consideration while preparing the document. Management leaders should develop the best practices, determine the proper use of resources, and a formal plan to implement SOP. Determine stakeholders and groups - The SOP development team should consist of stakeholders, business leaders, employees. #SOP PROJECT MANAGEMENT TEMPLATE UPDATE#Document the changes made to update any procedures.
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